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Please note equipment returns will be inspected for normal wear and tear. Please advise before returning to our facility if there are any unusual or specific performance issues in order to expedite your request. Failure to disclose equipment condition can result in extra expenses and lengthy delays. The customer is responsible for any charges for items not attributed to normal wear and tear. Please ship to the below address after decontamination and please use Anvil case.

DECONTAMINATION REQUIREMENT for HEADS:

1. Please use a mild lab detergent to wipe the outside of the head down.

2. Use a 3% bleach solution to clean glass and needles and rinse with distilled water before sending the unit back to ARI

SHIP TO ADDRESS
ARI – Art Robbins Instruments
1293 Mountain View Alviso Rd. Ste D
Sunnyvale, CA 94089